Employees first customers second turning conventional management upside down ebook

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Employees first, customers second explores the steps of hclts transformational. In this candid and personal account, vineet nayar hclts celebrated ceo recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way around. Then each company should find its own methods and catalysts, like those employed by hclt, to increase transparency and trust and cultivate a culture for change. Lee employees first, customers second turning conventional management upside down por vineet nayar disponible en rakuten kobo. However, 5 years ago the delhibased it service provider hcl technologies started on a change journey that identified exactly where their strengths and weaknesses lay and culminated in an entirely. Employees first customers second each company should undergo a mirror exercise on a regular basis to identify the true situation within the company. Employees first, customers second ebook by vineet nayar. Download here download book how to build a moonshine still. In this candid and personal account, vineet nayarhclts celebrated ceorecounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way around.

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